8 common web design mistakes small businesses make.

The most common web design mistakes are hidden contact details, slow pages, vague headlines and designs that fail on phones. Each mistake has a direct, low-cost fix.

Hands holding a phone showing a modern website
01

1. Why is hiding contact details a mistake?

Hidden contact details stop ready-to-buy visitors from getting in touch.

Fix: put the phone number or email in the header and footer of every page.

02

2. Why are large images a problem?

Uncompressed images are the most common cause of slow pages.

Fix: resize images to the size they display and use modern formats such as WebP.

03

3. What is wrong with a vague headline?

A vague headline such as "Welcome to our website" tells visitors nothing.

Fix: state the service and location in the headline.

04

4. Why does ignoring mobile cost enquiries?

A desktop-only design forces phone visitors to zoom and scroll sideways, and most leave.

Fix: use a responsive design tested on real phones.

05

5. Why is too much text on the homepage a mistake?

A homepage overloaded with text hides the key message.

Fix: keep the homepage as an overview and give each topic its own page.

06

6. Why do auto-playing sliders hurt?

Auto-playing sliders move before visitors read them and slow the page down.

Fix: replace sliders with one strong image and one clear message.

07

7. Why is out-of-date content damaging?

Out-of-date prices, staff or opening hours make a business look closed or careless.

Fix: review the website every three months.

08

8. Why does missing analytics matter?

Without analytics, a business cannot see which pages bring enquiries.

Fix: set up analytics and review it monthly.

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